Author: Peter Fernandez

  • Access Control & Consent

    Access Control & Consent

    Access Control and Consent are both crucial components of the Authorization process in any CIAM integration. Incorporating both these mechanisms provide organizations with the tools they need to safeguard both the security and privacy of their users.

  • Passwordless OTP and Magic Link Scenarios

    Passwordless OTP and Magic Link Scenarios

    Passwordless authentication methods like Magic Links and OTPs provide substantial benefits in terms of user experience, security, and scalability in numerous workflow scenarios. By eliminating passwords, these methods reduce the risk of phishing and credential theft while providing seamless access to users.

  • Passkeys and Their Role in Customer Identity & Access Management

    Passkeys and Their Role in Customer Identity & Access Management

    Passkeys represent the future of authentication, offering businesses and users a more secure, user-friendly, and privacy-respecting method of logging in. By replacing traditional passwords with cryptographic keys, passkeys address many of the vulnerabilities that have plagued password-based systems for years.

  • Social Authentication for Customer Identity and Access Management

    Social Authentication for Customer Identity and Access Management

    Social authentication is an invaluable tool for improving user experience, enhancing security, and streamlining account management as part of a broader Customer Identity and Access Management (CIAM) solution. By offering users the ability to log in via trusted third-party platforms like Facebook, Google, and LinkedIn, businesses can reduce friction during the onboarding process, increase customer retention, and lower operational costs.

  • CIAM Attack Vectors and Protecting Against Them

    CIAM Attack Vectors and Protecting Against Them

    Protecting your CIAM is critical to ensuring that customer data remains secure and that only authorized users can access services. With the increasing sophistication of cyber threats, a multi-layered security approach to prevent common attacks like credential stuffing, brute force, phishing, and account takeover is a crucial aspect of any implementation.

  • What Can CIAM Do For You?

    What Can CIAM Do For You?

    In an era where digital interactions are paramount to business success, Customer Identity and Access Management (CIAM) has become an essential component of a secure, efficient, and personalised customer experience. By providing seamless and secure access to digital services, CIAM not only enhances security but also fosters customer loyalty with regulatory compliance.

  • Understanding B2C vs B2B SaaS CIAM

    Understanding B2C vs B2B SaaS CIAM

    While both B2B and B2C applications utilise the SaaS model, the differences in their target audiences, pricing, sales processes, user experience, and support systems are significant. Particularly from a CIAM perspective. B2B SaaS applications are more complex, designed for organisations, and emphasise customisation, scalability, and integrations, whereas B2C applications focus on providing simple, user-friendly solutions for individual consumers.

  • OIDC, SAML and OAuth 2.0

    OIDC, SAML and OAuth 2.0

    Many developers have encountered the terms OIDC, SAML and OAuth 2.0. However, hearing about them and knowing what they are — as well as when to use them — are very different things. Read more about these modern CIAM protocols and why you should consider using them.

  • Factoring MFA into the Equation

    Factoring MFA into the Equation

    Multi-factor Authentication plays a critical role in modern cybersecurity, offering significant protection against unauthorized access. By combining multiple authentication factors — something you know, something you own, and something you are — MFA creates layers of defense that significantly reduce the likelihood of a successful attack.